
Choice Insurance Agency
Janitorial Insurance in Massachusetts
Offering customized insurance solutions in Massachusetts and beyond.
When you invest in Janitorial Insurance in Massachusetts, you are typically looking at a bundle of coverages that address the “what-ifs” of your daily operations. A standard policy often includes:
- General Liability Insurance: This is the foundation of your protection. It covers third-party bodily injury and property damage. For example, if a client trips over your vacuum cord or if a harsh cleaning chemical accidentally ruins a hardwood floor, this coverage helps pay for medical bills or repairs.
- Janitorial Bonds (Dishonesty Bonds): These are crucial for building trust. If an employee is accused of stealing from a client’s premises, the bond provides a way for the client to be reimbursed, protecting your company’s reputation.
- Workers’ Compensation: Required by Massachusetts state law for almost all employers, this covers medical expenses and lost wages for your employees if they are injured on the job.
- Commercial Auto Insurance: If you use a van or car to transport supplies between jobsites, a personal auto policy likely won’t cover accidents that happen while you are working.
- Inland Marine Insurance: This protects your expensive equipment—like high-end floor buffers and industrial vacuums—while they are in transit or stored at a job site.
Why Do Cleaning Businesses Need Specific Coverage?
Many business owners wonder if a standard “one-size-fits-all” commercial policy is enough. However, janitorial work is unique because you and your staff are frequently operating on property owned by others, often after-hours. This introduces risks that a shop owner or office-based consultant never faces.
In the Bay State, client expectations are high, and many commercial contracts specifically require proof of insurance before you can even step foot on the premises. Having a policy through Choice Insurance ensures that you aren’t just meeting a checkbox on a contract, but actually protecting your personal assets from a devastating lawsuit.
Quotes Available in Massachusetts & Other States

Words from our Clients
Gained a customer for life.
Moved all my personal lines of insurance over to Choice. They found me a set of policies that saved me over $1000/year. Then, Julie took care of my commercial line, jumped through so many hoops and got me a policy for my business at an amazing rate.
Great people, great insurance, great advice, great price.
Choice insurance has been providing insurance coverage to our commercial real estate business for over 7 years and the service has been tremendous. Peter has always responded quickly and with incredibly aggressive pricing; and with a perspective to assure that we are fully covered for all potential issues without unnecessary coverage and fees. There is such a comfort when working with Peter and his company that our best interest is their top priority.
I have been a happy customer of Choice Insurance for 12+ years. Peter and the team have been fantastic — always professional and knowledgeable about supporting my business insurance needs as well as our personal, home, car, and condo insurance needs. Peter has helped us with insurance questions related to buying and selling homes, a flood insurance claim, a tree that almost fell on our house and destroyed our fence, and a car accident. Recently, Peter noticed that our condo insurance (inherited from the prior owner) was severely inadequate. He helped us switch to a much better policy within less than a day. And, thank goodness he did. A couple weeks later, I smelled gas outside our home. It was a gas leak that National Grid fixed right away. But, I slept more soundly that night knowing that if the worst had happened, we would be fully covered thanks to Peter! I can’t recommend Choice enough!
This is our third policy with Peter, he’s awesome!! We started with a policy for a commercial space and added a home insurance and auto policy because of the quality of service that we received.
We highly recommend Choice Insurance Agency for competitive pricing and transparency. Want a great policy and customer service experience look no further.
Peter and his team are thorough and have a strong sense of urgency for all matters pertaining to our account. Each time we reach out for assistance, our expectations are exceeded. I would recommend his team to anyone.
I switched to Choice 10 years ago and with 2 teenage drivers we interact frequently. Every time they have made the process quick and effortless. My family and I could not be more pleased.
How Much Does a Policy Cost for Massachusetts Cleaners?
The cost of your premium depends on several factors specific to your operation. Because every cleaning business is different, we look at the following to determine your rate:
- The size of your crew: More employees generally mean higher workers’ compensation costs.
- The types of services provided: Cleaning a medical facility involves different risks than dusting a local real estate office.
- Your claims history: A track record of safe operations can lead to lower premiums over time.
- Your service area: Operating in high-traffic urban areas like Boston might result in different rates than working in more rural parts of the state.
What Should I Look for When Choosing Janitorial Insurance in Massachusetts?
It is important to look for a policy that offers “Lost Key Coverage.” If an employee loses the keys or security badges to a client’s building, the cost of re-keying the entire facility can be astronomical. A good policy will include an endorsement to cover these specific expenses. Additionally, ensure your policy includes “Property Off-Premises” coverage, as your tools are rarely sitting in your own office; they are out in the field where they are most vulnerable to theft or damage.

Do I Need a Bond If I am a Sole Proprietor?
While not always legally required for a one-person operation, being “bonded and insured” is a powerful marketing tool. Many homeowners and facility managers in Massachusetts will only hire cleaners who can prove they are bonded. It serves as a guarantee of your professional integrity and can be the deciding factor that helps you win a competitive contract over someone who is uninsured.

Get a Customized Quote for Your Cleaning Business
Protecting your livelihood shouldn’t be a complicated process. At Choice Insurance, we understand the local regulations and the specific needs of the cleaning industry across the Commonwealth. Whether you are looking to update your current coverage or are just starting your business journey, we are here to help you find the right balance of protection and affordability.
To get started, simply provide us with a few details about your business through our online inquiry form. We will review your specific needs—from your payroll size to the equipment you use—to build a quote that fits your budget. Reach out to the team at Choice Insurance today or submit your information through our secure form to receive your personalized proposal.
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Have questions or need a quote? No problem! Send our team a message and we’ll reach out shortly with the answers you need.
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